Will Call

 

For attendees picking up your bracelet at WILL CALL before the festival, you can do so at the locations listed below.

You can also pick up your bracelet at the WILL CALL area of the festival on the event days. We highly suggest you exchange your e-ticket for your bracelet before the festival, in order to cut your wait times drastically.

In Order to Pick Up Your Bracelet Before The Festival:

  • Pick one of the WILL CALL locations listed below
  • Bring your valid photo ID, driver’s license or passport, the ID must match the name on your e-ticket.
  • Bring your e-ticket or have your confirmation email handy.

In Order to Pick Up Your Bracelet at The Festival

  • BOX OFFICE opens at 11am, we suggest arriving early as there are varied wait times according to festival flow
  • Bring your valid photo ID, driver’s license or passport, the ID must match the name on your e-ticket.
  • Bring your e-ticket or have your confirmation email handy.

 

IF You Need To Change Information in Regards to WILL CALL and Bracelet Pickup

Email order-support@frontgatetickets.com
Please include in your email:
The Name of your Event
Your 8-digit Order ID
The last 4 digits of the card used to purchase
The telephone number listed on your order
A brief summary of how we can assist you

Remember:

  • DON’T PUT YOUR BRACELET ON BEFORE THE FESTIVAL.
  • Lost Bracelets will cost you $50
  • Picking up your bracelet in advance of the festival will save you hours of lines at the festival. Plan ahead and save the headache.

The best way to avoid ticket fraud is to buy directly from Front Gate Tickets / Ticketmaster. DO NOT purchase from scalpers or from websites like Kijiji. If you arrive at the venue with an illegitimate ticket, you will be turned away, and no refund will be issued